Privacy Policy

PulsePRO Cleaning Services, LLC ("we," "our," or "us") respects your privacy and is committed to protecting the personal information we collect. This Privacy Policy explains how we collect, use, disclose, and protect your information when you interact with us, visit our website, or use our services.

Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, mailing address, and other contact details when you request a quote, schedule a service, or communicate with us.
Payment Information: Billing details processed through a secure third-party provider. We do not store or have access to your full payment details.
Service-Related Information: Address of service location, cleaning preferences, and any special instructions provided.
Website Usage Data: IP addresses, browser type, pages visited, and cookies used for analytics, security, and performance tracking.

How We Use Your Information

We use collected information to:

Provide, schedule, and manage our cleaning services.
Respond to inquiries, process service requests, and offer customer support.
Process payments securely.
Improve our website, services, and customer experience.
Comply with legal requirements and prevent fraud.

Information Sharing and Disclosure

We do not sell, trade, or rent personal information. We may share information with:

Service providers assisting in our business operations (e.g., payment processors, scheduling software) under strict confidentiality agreements.
Legal authorities if required to comply with legal obligations, protect our rights, or prevent fraudulent activities.

Data Security

We implement industry-standard security measures to protect your information from unauthorized access, alteration, or misuse. However, no method of data transmission over the internet is completely secure.

Your Rights and Choices

Access & Updates: You may request access to the information we hold and request corrections if necessary.
Marketing Preferences: You may opt out of marketing communications at any time by following the unsubscribe instructions in emails.
Cookies & Tracking: You can manage cookie preferences through your browser settings.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy policies or practices.

Children's Privacy

We do not knowingly collect or process personal information from individuals under 13 years of age.

Changes to This Policy

We reserve the right to update this Privacy Policy as needed. Changes will be posted on our website.

Contact Us

For any questions or concerns regarding this Privacy Policy, please contact us at:

PulsePRO Cleaning Services, LLC
6844 Bardstown Rd Unit #2566

Louisville, KY 40291
info@pulseproclean.com
502-340-7943